GDPR

At PetsNice, we are committed to protecting and respecting your privacy. This GDPR Privacy Notice outlines how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Introduction

This Privacy Notice applies to all visitors and users of our website https://www.petsnice.com (“the Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, and other contact details that you provide when you contact us or subscribe to our newsletter.
  • Usage Data: This includes information on how the Site is accessed and used, such as your IP address, browser type, pages visited, and time spent on the Site.
  • Cookies: We use cookies to track usage on the Site. Cookies help us improve the Site experience and personalize content.

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • To respond to inquiries and provide customer support.
  • To send you newsletters or marketing materials (if you have consented to this).
  • To analyze Site usage and improve our services.
  • To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide us with your personal information (e.g., by subscribing to our newsletter or contacting us).
  • Contractual Necessity: To fulfill any services or agreements you enter into with us.
  • Legitimate Interests: To improve our website, respond to inquiries, and protect our business interests.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When we no longer need your data, we will securely delete it.

6. Data Subject Rights

Under GDPR, you have the following rights concerning your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can ask us to restrict the processing of your data in specific situations.
  • Right to Data Portability: You can request a copy of your personal data in a machine-readable format.
  • Right to Object: You can object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected].

7. Data Security

We are committed to ensuring the security of your personal data. We use industry-standard security measures to protect your data from unauthorized access, loss, or alteration. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

8. Sharing Your Data

We will not share, sell, or rent your personal data to third parties. However, we may share data with trusted third-party service providers who assist us in operating our website or conducting business, provided these third parties comply with GDPR regulations.

9. International Transfers

As part of our business operations, your personal data may be transferred to countries outside the European Economic Area (EEA). We ensure that any such transfer complies with GDPR requirements to ensure the safety and protection of your data.

10. Consent for Marketing

If you have opted-in to receive newsletters or marketing communications, you may unsubscribe at any time by clicking the unsubscribe link in the email or contacting us at [email protected].

11. Cookies

We use cookies on our Site to improve your experience. By using the Site, you consent to the use of cookies. You can control or delete cookies through your browser settings.

12. Changes to This GDPR Privacy Notice

We may update this Privacy Notice from time to time. When we do, we will post the updated notice on this page with a new effective date. We encourage you to review this notice periodically for any changes.

13. Contact Information

If you have any questions or concerns regarding your personal data or this Privacy Notice, please contact us at:

Email: [email protected]